Shipping policy

DOMESTIC

  • WE OFFER FREE SHIPPING & INSURANCE WITHIN THE UNITED STATES!

  • All shipments are fully insured and shipped via FedEx or USPS.  Adult signature will be required upon receipt.

  • Orders will be shipped within 3-5 business days subject to bank deposit funds being cleared, unless alterations to an item are required

  • Online tracking is available on all parcels.  Tracking number will be provided to clients upon shipping via email.

INTERNATIONAL

  • SHIPPING & INSURANCE on items under $5000 USD are $60 USD including full insurance. Items over $5000 USD start at $75 and may vary according to weight and value at time of shipment.
  • International and local items are shipped via FedEx with tracking and insurance, which will require a signature and ID on receipt of goods. For discretionary reasons the parcels have no reference to Honolulu Time Jewels. For alternate delivery options please contact us.

  • ID and signature are required on receipt

  • Orders will be shipped within 3-5 business days subject to bank deposit funds being cleared, unless alterations to the item are required

  • Online tracking is available on all parcels. Tracking number will be provided to all clients upon shipping via email.

  • Please be aware we have no authority over local customs, and delivery time may vary should customs decide to hold an item.

  • Honolulu Time Jewels is not accountable for any customs or duty taxes imposed by local governments and are not responsible for any costs incurred on the customers end.